Technical Support
If you suspect the goods you purchased are Faulty, please contact the manufacturer directly to arrange an exchange or replacement product.
Astronergy
BPE (Badger Power Electronics)
- Tech Support - Badger Power Electronics
- Submit Request - Badger Power Electronics
- WikiPage - Badger Power Electronics
Earthwise - SOLiC Immersion Controller
- +44 1865 407574
- sales@earthwiseproducts.co.uk
- Frequently Asked Questions – Earthwise Products
- PDFs (Installation guide) – Earthwise Products
EVBox
If your query is regarding service or equipment issues, then please submit your issue to the EVBox Support website link (below) where a ticket will be raised and allocated to the country support engineers. https://help.evbox.com/s/contactsupport?language=en_US
If you do require technical support when you are on site, you can call the following number to speak to the on-call engineer in the Netherlands HQ: 0044 330 470 1958
- Installer Support (evbox.com)
- EVBox manuals | EVBox
- EVBox Datasheets
- EVBox User Manuals
- EVBox Commissioning Reports
Fronius
- +44 1908 512 300
- +44 1908 512 316
- pv-support-uk@fronius.com
- Technical support for installers - Fronius Tech Support
- Downloads Search - Solar Energy - Fronius
GARO
- 01 866 5360
- sales@garo.ie
- Contact GARO
- GARO - Downloads
Genius Roof Solutions - SolarFlash
- +44 1257793113
- sales@geniusroofsolutions.com
- Contact - Genius Roof Solutions
- Information Center - Genius Roof Solutions
GoodWe
- +442045770609
- service@goodwe.co.uk
- Message GoodWe Support on WhatsApp
- Online Support | Sign In (goodwe.com)
- GoodWE - Product Downloads
- GoodWe Knowledge Base
Growatt
- service.uk@growatt.com
- tel: +44 2085006618
Yifan Wu Service Engineer
- Email: yifan.wu@growatt.com
- WhatsApp:+44 7384028681
Yujian Chen Service Engineer
- Email: yujian.chen@growatt.com
- WhatsApp:+44 7518477560
Yichao Liu Service Engineer
- Email: yichao.liu@growatt.com
- WhatsApp:+44 75369689067
Wifi Dongle Configuration Inquiry & Firmware Update
Wenbo Zhao Service Engineer
- Email: jack.zhao@growatt.com
- WhatsApp:+44 7536206235
- Download - datasheets, certificates and manuals: Download | Download helpful resources | Growatt (ginverter.com)
- FAQ's - FAQ | Find troubleshooting tips | Growatt (ginverter.com)
- Design tool: Welcome login ShineDesign (growatt.com)
- Warranty claim form: http://warranty.growatt.com/common/customerComplaints?lang=en
Jianye Pu Warranty Service Engineer
- Email:jianye.pu@growatt.com
- Phone：+44 7529797238
GSE Integration (Ground Mount)
- Dimensioning tool (materials calculator), Installation Manual, and technical datasheets.
- Installation video
- contact@gseintegration.com
- +33 1 49481451
- Contact - GSE Intégration : solutions for solar and photovoltaic (gseintegration.com)
Herschel - Infrared Heating
- +44 117 3253850
- Andrew Baird
- +44 7739 798892
- andrew.baird@Herschel-infrared.com
- Herschel help centre from Herschel Infrared (herschel-infrared.co.uk)
- Herschel datasheets and brochures4
Huawei and SKE
For support - please complete:
https://skesolar.freshdesk.com/support/home
SKE Technical Support +43 732 64 10 65 (press 2 for English language)
support@ske-solar.com
Services (huawei.com)
Huawei - download centre
Huawei FusionSolar Datasheets, Manuals, Certificates, Videos Download | ske-solar.com
Smart PV Forum - Huawei Enterprise Support Community
Video Tutorial Huawei System Commissioning - ske-solar.com
FusionSolar App and Web Portal
eu_inverter_support@huawei.com
Huawei Global Services Centre 00 80 03 38 88 888 or +40312261910
Marlec - Solar iBoost
- sales@marlec.co.uk
- +44 1536 201588
- Contact (marlec.co.uk)
- Support - Marlec Engineering Co Ltd
- Troubleshoot My Solar iBoost™ (marlec.co.uk)
- Support & Downloads (marlec.co.uk)
- Returning a Product (marlec.co.uk)
MiHome - Energenie
- enquiries@energenie4u.co.uk
- Energenie (zendesk.com)
- MiHome | Energy Saving Products | Energenie (energenie4u.co.uk)
MyEnergi - Zappi, Eddi, Harvi
- +353 1 200 3003
- +44 3333001303
- Ireland.support@myenergi.com
- Got An Issue? Contact Our Customer Support | myenergi UK
- Technical Support Ticket | myenergi UK
- Installer Base | myenergi UK
MY-PV (DC immersion)
- tel:+43 7259 39328
- office@my-pv.com
- FAQ's - https://www.my-pv.com/en/info/faqs-help/
- Documentation - https://www.my-pv.com/en/info/downloads/
Nest (Google)
- 1800 817 190 or 0808 178 0546
- Contact Us - Google Nest Help
- Google Nest Help
- Nest thermostat technical specifications - Google Nest Help
Ohme EV Charging
- Technical Support (ohme-ev.com)
- help@ohme-ev.com
- +353 21 601 0311
- FAQs (ohme-ev.com)
- Mobile App (ohme-ev.com)
Peimar
- +39 030 22 32 92
- info@peimar.com
- Home – Peimar – Made In Italy Photovoltaic Excellence
- Download – Peimar – Datasheets & Certifications for every Peimar product
Projoy Electric
- +86-512-6878 6489
- sales@projoy-electric.com
- ProJoy Electric contact, global offices-Projoy Electric (projoy-electric.com)
- Product Center, Projoy Product Series-Projoy Electric (projoy-electric.com)
RECOM Tech
- info@recom-tech.com
- +33 255 03 08 61
- Get in touch - RECOM (recom-tech.com)
- Datasheets - RECOM (recom-tech.com)
- Product Certificates - RECOM (recom-tech.com)
Rolec EV
- +44 1205 724 754
- Contact | Rolec Services Ltd
- Rolec - EV charging - downloads
SMA
- +44 1908 304899
- service@SMA-UK.com
- Service & Support - Overview | SMA Solar (sma-uk.com)
- SMA Products and solutions | SMA Solar (sma-uk.com)
- Downloads | SMA Solar
Smappee
- +32 56 38 02 56
- support@smappee.com
- https://support.smappee.com/hc/en-gb
- https://www.smappee.com/faq/
- https://www.smappee.com/technical-documentation/
Sunsynk
- support@sunsynk.com
- +44 151 832 4300
- For out of hours please call: +44 151 832 4305
- Contact Us | Sunsynk
- Tech Support (sunsynk.org)
- Rexel Ireland | Sunsynk - full product information and firmware update details
- Sunsynk Installer Guide
Suntech
- sales@suntech-power.com
- +49 6196 58655 580
- Contact Us - SUNTECH (suntech-power.com)
- Download - SUNTECH (suntech-power.com)
Tigo optimisers
- WhatsApp: +39 342 67 92 285
- Tigo - submit help ticket
- Contact Tigo support
- Downloads & Documentation | Tigo Energy
TP Link
- 0818 229 000 / +353 876741318
- support.ie@tp-link.com
- Contact Technical Support | TP-Link United Kingdom
- Download Center | TP-Link United Kingdom
- Support | TP-Link United Kingdom
Trannergy
- service.uk@trannergy.com
- Jenny Qian jenny.qian@trannergy.com
- +8621 3895 3908 ext. 8038
- +86 137 9522 5802
- Contact Us - Trannergy
- Downloads - Trannergy
Trina Solar
- europe@trinasolar.com
- +41 43 299 6800
- Trina Solar - contact us
- Downloads - Trina Solar - Datasheets and Certificates
Van der Valk / Valk Solar
- +44 1304 89 76 58
- info@valksolarsystems.co.uk
- Contact - Van der Valk Solar Systems
- Downloads - Van der Valk Solar Systems
WallBox
- 1800 852 305 OR Dublin 01 9124273
- support@wallbox.com
- Contact Us - Wallbox Academy
- Home - Wallbox Academy
- Learning center - Wallbox Academy
- Articles Archive - Wallbox Academy