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Product Faults

At SolarWholesaler.ie you will find authentic and high quality products manufactured by industry leading brands. Products warranties are given and supported by the manufacturer of the product. Because the terms and conditions can vary from one item to another, we always recommend you review the product warranty before completing an order.

If the product does not function as originally described or intended while under warranty please contact the manufacturer directly.

If you need help, don’t hesitate to reach out to us – we are happy to guide you in the process.

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At SolarWholesaler.ie you will find authentic and high quality products manufactured by industry leading brands. Products warranties are given and supported by the manufacturer of the product. Because the terms and conditions can vary from one item to another, we always recommend you review the product warranty before completing an order.

If the product does not function as originally described or intended while under warranty please contact the manufacturer directly.

If you need help, don’t hesitate to reach out to us – we are happy to guide you in the process.

Returns

Returns are accepted within 14 days of purchase, provided the goods are in the original packaging, unused, undamaged and in saleable condition.

A restocking fee might be applied on items depending on the type of return and the item’s condition upon return.

When your delivery is received, please make sure that your goods are checked for any damage and that the correct quantity has been delivered. If the goods are damaged in transit, please contact us immediately with photographic detail. This must be done within 3 days of delivery.

If there is a discrepancy with any of the items in the delivered order please contact us immediately so we can resolved it promptly. This must be done within 3 days of delivery.

Faults

If you suspect the goods you purchased are Faulty, please contact the manufacturer directly to arrange an exchange or replacement product.

Click here to find the contact details for the relevant supplier.